On the failure of tweets, RE: “TXTing”

One of the core failures of Twitter is that it’s based around a flawed idea. Text Messages. 140 characters. Shorten everything and use slang. Sure it’s become cute to try and manage your communications in 140 character bursts, but WHY? Holy flaming fig trees, it’s just not needed! I mean,? you may as well base your internet service around telegrams sent via morse code. The text message is an outdated idea, well past it’s prime. It may serve some historical purpose, much like Morse Code still does, but it is irrelevant to the future. Would twitter be as fun if you had to use all upper case, couldn’t use punctuation or non-alphanumeric characters, and had to say “STOP” at the end of each thought?
“TODAY WORK SUCKED STOP SOMEONE ATE MY LUNCH STOP HASHTAG FML STOP” is lacking in so many ways… Locking your service to the rules of an outdated and useless medium just doesn’t seem smart!

What you say? “It’s used my billions of people across the world! How can it be outdated and useless?”
They use it because they can. Simple as that. The cell phone companies provide it, including it’s outdated limitations, because it’s what you’re used to and what they can charge for. Never mind that it would be trivial to replace every SMS client in new phones with a Jabber (XMPP) app and install Jabber->SMS gateways to support legacy systems. (Okay, maybe not “trivial”, but you certainly see my point..) XMPP is a FAR better protocol by any standard. The vast majority of phones released on the market today would easily support this sort of change, “smart” phones especially. (You could even transfer seamlessly from your mobile device, to your computer, and back to your mobile device, without ever missing a message!!!)

Quick history lesson, if you need it. SMS, the “Short Message Service” operates on the control channel of your cell phone. This is a special data channel your phone uses to keep in contact with the towers and is always operational. This allows your SMS messages to get through even in the most dire of coverage areas, and even when your phone is in use, but is also what “limits” it to the 140 (actually 160) characters. Yes, I will concede that these are useful things about SMS that do make it stand out somewhat. I still thing we can design our way around it’s limitations though. However, there is no incentive to do so because even new “web 2.0” companies (like Twitter) are observing the limits of SMS and working within them! There’s nobody out there saying “hey, could there maybe be a better way?”

But my hatred of corporate greed and tyranny isn’t my only reason here! My love of language and clear communication weighs in rather heavily!

I am extraordinarily tired of slang and shortened “can I buy a vowel please Pat” words being used where they’re utterly unnecessary. And SMS is almost completely to blame for this change.
Now I know I sound like your college English teacher, railing against the evils of today’s youth… However, I think we can all get behind the idea that anyone who shortens “email” to “eml” in a non-space-constrained forum (in this case, facebook post) is a raving git. It’s completely and utterly unnecessary and the gross misuse of these sorts of shortenings obfuscates countless messages every day! (And by perpetuating mythical 140 character limit, Twitter perpetuates the cycle of social decay..)

Perhaps I just can’t help myself. I like to understand what people are talking about, and I very much like it when they understand what I am talking about. English has enough screwed up about it as-is, no need to intentionally make it worse.

Also, stick it to the man. That cell phone company is overcharging you out the ASS for those 140 characters, for no reason other than they really really like taking your money. Don’t fight the future. Evolve or die.

2 Replies to “On the failure of tweets, RE: “TXTing””

  1. Shortened words to fit into the 140 character frame also create a community of folks who can’t, and will never be able to, spell real words correctly. There will be a time in the future where job applications and resumes will be considered only because the words are spelled correctly and not shortened. The “i” will stand tall when you are speaking of your accomplishments and TTYL will actually say what it means. I agree with you whole heartily, so how do we change it so that we can make all the money instead of corporate America? Let’s put a plan into action.

  2. “it’s just not needed”

    Need is a range on the want axis.

    Beyond that, it helps to think of twitter as SMS+ instead of a regular communication medium such as email. Twitter is what happens when SMS’es gain permanence and global/local visibility.

    The downside is that in order to interact with SMS+, you often have to use the cramped SMS format, but everything involves a tradeoff of some kind. If you make something better and educate enough people about it, they’ll use that instead.